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Privacy Policy for Jackpot City Casino

Jackpot City Casino operates the website jackpot-city-casino-canada-7.com and is committed to protecting the privacy of all users. We value transparency, responsible data handling, and compliance with applicable privacy legislation, including the General Data Protection Regulation where relevant and comparable Canadian data protection requirements.

Information We Collect

We may collect the following categories of information:

  • Personal information including your name, date of birth, email address, telephone number, and other contact details.
  • Account information including login credentials, payment details, transaction history, and account verification records.
  • Technical information including IP address, device information, browser type, operating system, cookies, and similar technologies.
  • Activity information including gameplay, session details, feature usage, preferences, and interactions with the website.

How We Use Your Information

Your information may be processed to:

  • Register your account and verify your identity.
  • Process payments and manage financial transactions.
  • Operate, maintain, and improve our services.
  • Detect fraud, prevent misuse, and maintain platform security.
  • Comply with legal, regulatory, and licensing obligations.
  • Communicate with you regarding your account, support requests, and marketing communications where permitted or consented to.

Sharing and Disclosure

Your information may be shared with trusted service providers supporting business operations, regulatory authorities where required, law enforcement agencies when legally requested, and parties involved in a business sale, merger, or corporate restructuring, subject to appropriate safeguards.

International Data Transfers

Your information may be processed or stored outside your country of residence. By using the website, you acknowledge that such transfers may occur. Reasonable safeguards are applied to protect personal information during international processing in accordance with applicable privacy requirements.

Data Security

We apply appropriate technical and organisational measures designed to protect personal information. These measures include encryption, secure systems, regular security reviews, controlled access, and employee awareness and training relating to data protection responsibilities.

Your Rights

Subject to applicable law, you may request access to your personal information, ask for corrections, request deletion or restriction of processing, withdraw consent for marketing communications, and submit a complaint to the relevant supervisory authority.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes described in this policy, meet legal and regulatory obligations, resolve disputes, and enforce applicable terms.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, improve performance, analyse website usage, and support security. Additional information is available in our separate Cookies Policy.

Children Privacy

Our services are intended only for individuals who have reached the legal gambling age applicable in their jurisdiction and are at least 18 years of age. If information relating to a minor is identified, reasonable steps will be taken to remove it without undue delay.

Policy Updates

This Privacy Policy may be updated from time to time to reflect operational, legal, or regulatory changes. Updates will be published on the website and, where appropriate, users may also be notified by email.